LEGAL
Terms of Service
These Terms of Service (the "Terms") form a binding agreement between you and Anton Yakymenko, an independent developer based in Valencia, Spain ("we", "us", "our") in relation to your use of the Stoop mobile application (the "App") and any related services. By downloading, installing, or using the App you confirm that you have read, understood, and accepted these Terms. If you do not accept them, do not use the App.
1. Definitions
- "App" means the Stoop iOS application together with all updates, content, and related services we make available through the Apple App Store.
- "Subscription" means a Stoop Pro auto-renewing subscription purchased through the Apple App Store.
- "Content" means text, exercise descriptions, AI-generated commentary, share cards, and any other material delivered through the App.
- "User Content" means any text, tags, or other material you submit through the App (for example, journal entries).
2. Eligibility
You must be at least 13 years of age to use the App. If you are between 13 and the age of legal majority in your jurisdiction, you confirm that you use the App with the consent of your parent or legal guardian. The App is rated 12+ on the Apple App Store.
3. Licence grant
Subject to your continued compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to download and use the App on Apple-branded devices that you own or control, for your personal, non-commercial wellness use.
4. Restrictions
You shall not, and shall not permit any third party to: (a) copy, modify, reverse engineer, decompile, disassemble, or attempt to derive the source code of the App or our backend services, except to the extent such restriction is prohibited by applicable law; (b) rent, lease, sell, sublicense, distribute, or otherwise transfer the App to a third party; (c) remove or alter any proprietary notice or label on the App; (d) use the App for any purpose that is unlawful, harmful, fraudulent, deceptive, or that infringes the rights of others; (e) interfere with or disrupt the App or its servers, or circumvent any rate limit, authentication, or security mechanism; (f) use automated means (bots, scrapers) to access the App; (g) use the App to develop a competing product.
5. Health and safety disclaimer — IMPORTANT
The App is a wellness product. It is not a medical device and does not provide medical advice, diagnosis, or treatment. The posture measurements, AI commentary, exercise suggestions, and any other Content delivered through the App are educational and intended to support general posture awareness only.
You should consult a qualified healthcare professional before starting any new exercise programme, particularly if you have a pre-existing medical condition, recent injury, recent surgery, are pregnant or postpartum, or experience any of the following while using the App: sharp or persistent pain (lasting more than two weeks); numbness, tingling, or radiating pain into a limb; sudden loss of strength, balance, or coordination; unexplained weight loss; or any symptom that worries you.
The App contains an automatic safety mechanism: if you self-report pain at 7/10 or above at the end of a session, new routines are locked for 24 hours and you are presented with a recommendation to consult a clinician. This mechanism does not substitute for your own judgement or for professional medical care.
By using the App you acknowledge that you participate in any exercise at your own risk. We are not liable for any injury, illness, or other adverse outcome you may experience as a consequence of using the App or following its suggestions.
6. Subscriptions, billing, and auto-renewal
The App offers an optional Stoop Pro subscription with the following terms, as required by Apple's App Store guidelines and applicable consumer-protection law:
- Plans. A monthly plan at USD 7.99 per month and an annual plan at USD 39.99 per year (or local-currency equivalent as displayed in the App Store). The annual plan includes a 7-day free trial for first-time subscribers.
- Billing. Payment is charged to your Apple ID at confirmation of purchase. For the annual free trial, no charge is made during the trial period; if you do not cancel before the trial ends, the annual fee is charged on the trial's expiration date.
- Auto-renewal. Your Subscription automatically renews at the end of each billing period at the then-current rate, unless cancelled at least 24 hours before the period ends. Your Apple ID is charged for the renewal within 24 hours before the period ends.
- Cancellation. You may cancel at any time by going to Settings → [your name] → Subscriptions on your iOS device, or via apps.apple.com/account/subscriptions. Cancellation takes effect at the end of the current billing period; you retain access until then. Cancellation cannot be performed from within the App.
- Refunds. All purchases are processed by Apple and are subject to Apple's refund policy. We do not have the technical ability to issue refunds. To request a refund, use Apple's "Report a Problem" form at reportaproblem.apple.com. EU/EEA consumers retain their statutory 14-day withdrawal right under Directive 2011/83/EU, exercisable by contacting Apple within 14 days of purchase.
- Price changes. We may change subscription prices for future billing periods. If we do, we will give you advance notice in-App and via the App Store; the new price will not take effect until your next renewal, and you may cancel before then if you do not agree.
- Free trial misuse. The free trial is available once per Apple ID. Attempts to circumvent this limit are prohibited.
7. User Content
You retain ownership of any User Content you submit through the App (for example, your journal entries). You grant us a limited, non-exclusive, royalty-free licence to process that content solely to deliver the App's features to you — specifically, to transmit it to our AI service in order to generate insights, and to display the resulting insights back to you. We do not use your User Content to train models, do not share it with third parties beyond the processors listed in our Privacy Policy, and do not display it publicly.
You are responsible for the content of your journal entries. Do not submit content that is illegal, harmful, defamatory, infringes the rights of others, or includes personal data of third parties without their consent.
8. AI-generated content
Portions of the Content delivered through the App are generated by a large language model (Anthropic's Claude). AI-generated content is best-effort and may contain inaccuracies, omissions, or interpretations that do not apply to your specific situation. You must exercise independent judgement before relying on any AI-generated suggestion. We do not warrant the accuracy, completeness, or fitness for any purpose of AI-generated Content.
9. Intellectual property
The App, including its source code, design, branding (including the "Stoop" name and the "S." logo), Content, exercise selection logic, AI prompt engineering, and the entire visual design system, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms transfers any intellectual property right to you. The exercise demonstration videos linked from the App are hosted on YouTube and are owned by their respective creators; we curate links for safety but do not produce, host, endorse, or sponsor them.
10. Third-party services
The App relies on third-party services including Apple App Store, Apple StoreKit, Cloudflare, Anthropic, RevenueCat, and YouTube (for embedded exercise demonstrations). Your use of these services is governed by their respective terms. We are not responsible for third-party services and do not control their availability, content, or policies.
11. Termination
You may stop using the App at any time by uninstalling it. We may suspend or terminate your access to the App, or to any feature thereof, if you materially breach these Terms, if continuing to provide the App becomes commercially or technically infeasible, or if required by law. Termination does not entitle you to a refund of any subscription fees already paid, except where required by mandatory consumer-protection law (see clause 6 on Refunds).
12. Disclaimer of warranties
To the maximum extent permitted by applicable law, the App is provided "as is" and "as available", without warranties of any kind, whether express, implied, statutory, or otherwise. We specifically disclaim all implied warranties of merchantability, fitness for a particular purpose, non-infringement, and quiet enjoyment. We do not warrant that the App will be uninterrupted, error-free, secure, or that defects will be corrected. We do not warrant that the AI-generated Content will be accurate or appropriate to your situation.
For consumers in the European Union: nothing in this clause limits any non-waivable statutory consumer-protection right you may have under your local law, including the right to a conformant digital product under Directive (EU) 2019/770.
13. Limitation of liability
To the maximum extent permitted by applicable law, in no event shall we be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, loss of data, loss of goodwill, or business interruption, arising out of or related to your use of or inability to use the App, whether based in contract, tort (including negligence), strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.
Our total aggregate liability to you for all claims arising out of or related to the App or these Terms shall not exceed the greater of (a) the total amount you have paid to us through subscription fees in the twelve (12) months immediately preceding the event giving rise to the claim, and (b) twenty euros (EUR 20).
For consumers in the European Union: nothing in this clause excludes or limits our liability for (i) death or personal injury caused by our negligence, (ii) gross negligence or intentional misconduct, or (iii) any other liability that cannot be excluded or limited under your local law.
14. Indemnification
You agree to indemnify and hold harmless the developer from and against any claim, loss, damage, liability, cost, or expense (including reasonable legal fees) arising out of (a) your breach of these Terms, (b) your misuse of the App, or (c) your violation of any law or of the rights of any third party. This clause does not apply to the extent the claim arises from our own negligence or wilful misconduct.
15. Apple App Store — additional terms
The following terms apply specifically because the App is distributed through Apple's App Store:
- These Terms are between you and the developer only, not with Apple. Apple is not responsible for the App or for any claims relating to it.
- Apple has no obligation to provide maintenance or support services for the App.
- In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any) to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.
- Apple is not responsible for addressing any claim by you or any third party relating to the App or your use of it, including product liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer-protection or similar legislation.
- In the event of any third-party claim that the App or your use of it infringes that third party's intellectual property rights, the developer (not Apple) is solely responsible for the investigation, defence, settlement, and discharge of that claim.
- You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
- Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
16. Changes to these Terms
We may amend these Terms as the App evolves. For material changes, we will give you reasonable notice in-App before the change takes effect. Your continued use of the App after the effective date of the amended Terms constitutes acceptance of them. If you do not accept the amended Terms, your remedy is to stop using the App and, if applicable, cancel your Subscription.
17. Governing law and dispute resolution
These Terms are governed by the laws of Spain, without regard to its conflict-of-laws rules. Any dispute arising out of or related to these Terms or to the App shall be subject to the exclusive jurisdiction of the courts of Valencia, Spain.
For consumers in the European Union: nothing in this clause deprives you of the protection of mandatory provisions of the law of the country in which you are habitually resident. You also retain the right to bring legal proceedings in your country of residence. The European Commission operates an Online Dispute Resolution platform available at ec.europa.eu/consumers/odr.
18. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, that provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.
19. Entire agreement
These Terms, together with the Privacy Policy and any in-App notices or supplemental terms presented at the point of purchase, constitute the entire agreement between you and the developer concerning the App, and supersede all prior agreements or understandings (whether oral or written) between you and the developer concerning the same subject matter.
20. Contact
For any question, feedback, or legal correspondence, please contact us at [email protected]. Formal legal notices should be sent to the same address; we will acknowledge receipt within 5 business days.